Shipping Policy

Last Updated: [23 June,2026]

This Shipping Policy explains how Ishwari Vastra processes, ships, and delivers orders placed on www.ishwarivastra.com.

1. Delivery Locations

We currently deliver across India.

At present, we do not offer international shipping.

2. Payment Mode

We accept prepaid orders only.

Cash on Delivery is currently not available.

3. Order Processing Time

Orders are generally processed within 2–4 working days after successful payment confirmation.

Working days do not include Sundays and public holidays.

During festive seasons, high-demand periods, sale periods, or unexpected operational delays, processing may take longer.

4. Delivery Timeline

Once dispatched, orders are generally delivered within 7–10 working days across India.

Delivery timelines may vary depending on:

  • delivery pin code
  • courier partner availability
  • weather conditions
  • public holidays
  • strikes or local restrictions
  • incorrect address
  • customer unavailability
  • logistics delay

Delivery timelines are estimates and not guaranteed.

5. Shipping Charges

We offer free shipping across India on all orders.

There is no minimum order value required for free shipping.

6. Courier Partners

We may use Shiprocket and other courier/logistics partners for delivery.

Courier partner selection depends on serviceability, location, weight, and operational availability.

7. Order Tracking

After dispatch, tracking details may be shared through email, SMS, WhatsApp, or website notification.

Customers can use the tracking link to monitor shipment status.

8. Customer Responsibility

Customers must provide accurate:

  • name
  • full address
  • pin code
  • phone number
  • email address
  • landmark, if needed

Ishwari Vastra is not responsible for failed or delayed delivery due to wrong, incomplete, or unreachable customer details.

9. Failed Delivery

If delivery fails due to customer unavailability, incorrect address, refusal to accept shipment, or non-response to courier calls, the parcel may be returned to us.

In such cases, re-shipping charges may be charged to the customer.

10. Damaged Package at Delivery

If the package appears tampered, damaged, or open at the time of delivery, please do not accept the package or record an unboxing video immediately after receiving it.

Please contact us within 7 days of delivery with photos/videos.

11. Delays Beyond Our Control

Ishwari Vastra will not be responsible for delays caused by events beyond our control, including natural disasters, strikes, government restrictions, courier disruptions, weather conditions, festivals, public holidays, or force majeure events.

12. Contact for Shipping Issues

For shipping-related queries, contact:

Email: care@ishwarivastra.com
WhatsApp: 9818293784


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